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Policies & Information

DIGITAL PRODUCT POLICIES:Terms of use is listed on digital items. All questions and customer service can be send to ashley@revelyoudesignco.comALL PRODUCTS ARE ALL SALES FINAL - NO EXCEPTIONS!SCREEN PRINT TRANSFER POLICIES:


POLICIES & MORE All times ship on a 1-3 business day turnaround unless otherwise stated.
This means up to 3 business days before items leave our facility to
you. Orders are all sales final. To get customer service, please email
us at ashley@revelyoudesignco.comABOUT THE PRODUCT Preorder items and
instock items are both sold here. If combined in an order, we will hold
all instock items until the entire order can be fulfilled and is ready to ship!TERMS
OF USE: You may not copy, recreate, or mark up and sell the physical
transfer. At this time we do not offer a resale license. You may sell
physical, end product only. Anyone caught breaking our TOU will be
removed from the group and your IP address will be blocked for
additional purchasing. LAUNDERING: Garments with graphics should be washed on cold, inside out and hung to dry. No Bleach. No Liquid Softener. No ironing. *Hand washing is preferred.SHIPPING: *Processing time for all other
items is 3 business days unless otherwise stated. * Tracking is always
emailed to you given that you provide your email during the check out
process. The address you put in at check out, is the address we
are shipping to. No exceptions. If you put in the wrong address you will
need to request your order be cancelled and you will need to place a
new order with the correct address. There will be a 5% inconvenience fee
because we are charged for refunds. EFFECTIVE 4/6/20 WE DO NOT COMBINE
WITH PRIOR ORDERS TO SAVE ON SHIPPING! NO EXCEPTIONS, UNLESS BOTH ORDERS
ARE PLACED ON THE SAME DATE!WE WILL NOT REPLY
TO FACEBOOK MESSAGES concerning shipping etas, adding to orders, editing
orders, needing mockups, anything else, etc.
All of that MUST be requested through this form.Allow 24 BUSINESS HOURS for a reponse!!*RETURNS & CANCELLATION POLICY: We have an ALL SALES FINAL POLICY.To
offer the best prices, we are unable to accept returns/exchanges at the
current time. If there is an issue with your order, please contact us
ASAP so we can resolve it for you.Damaged or missing items items can be
exchanged if done so within 3 business days of delivery of the package.
No refunds will be issued. If items are out of stock, store credit will
be given. Photos are required as proof of damage.
ashley@revelyouapparel@hotmail.comIf you contact us outside of the 3 business days you void any replacement or store credit.How to Press Screen Print Transfers: Thank
you for your purchase!! Below are instructions. If you have any
questions, feel free to email us at revelyouapparel@hotmail.comScreen Print Transfer Instructions: We
do not recommend using Teflon Bonnets or Teflon sheets which are placed
on or around the heating platen. Teflon between the heating platen can
cause the transfer to be applied below the stated temperature on your
digital or mechanical thermometer by as much as 30°F. Using a Teflon
sheet voids our replacement warranty because the transfers will fail due
to improper application. Use Medium to high pressure. We recommend that
you use a commercial heat press machine which is able to generate a
minimum of 60 PSI.Heat press to the temperature indicated on your instructions. Prepress shirt or material to remove moisture. Center transfer, press for 5-7 seconds. Hot peel gently. If transfer has issues sticking, press 2-3 more seconds.MUST HAVE A HEAT PRESS, THESE WILL NOT WORK WITH HOME IRON OR EASY PRESS. TIPS AND WASHING INSTRUCTIONS for garments pressed with SCREEN PRINT TRANSFERS:Our transfers are printed with Plastisol
inks which are screen printed on to a special release paper. It’s
important to understand that when applying the transfer it is critical
the application instructions are followed exactly.

IMPORTANT FACTORS INCLUDE:

Dwell Time

Application Temperature

Machine Pressure

Once you apply your transfer with the
correct time, temperature and pressure, we recommend you Do Not Wash
your garment for at least 24 - 48 hours. This allows the ink to
completely bond and cure before any laundry detergents break down the
ink.We recommend you machine wash your garment in cold or warm water inside out.

Tumble Dry in low heat.

Do not use Chlorine Bleach or Liquid Softener

Do not Iron over the decoration

 


4. ALL DROP SHIP SALES ARE FINAL!

Please contact us if you have any questions!