POLICIES & MORE All times ship on a 1-10 business day turnaround unless otherwise stated. This means up to 10 business days before items leave our facility to you. Orders are all sales final. To get customer service, please email us at info@revelyoudesignco.com

ABOUT THE PRODUCT
Preorder items and instock items are both sold here. If combined in an order, we will hold all instock items until the entire order can be fulfilled and is ready to ship!
TERMS OF USE: You may not copy, recreate, or mark up and sell the physical transfer. At this time we do not offer a resale license. You may sell physical, end product only. Anyone caught breaking our TOU will be removed from the group and your IP address will be blocked for additional purchasing. 

LAUNDERING:
Garments with graphics should be washed on cold, inside out and hung to dry.
No Bleach. No Liquid Softener. No ironing. *Hand washing is preferred.

SHIPPING: *Processing time for all other items is 10 business days unless otherwise stated. * Tracking is always emailed to you given that you provide your email during the check out process. The address you put in at check out, is the address we are shipping to. No exceptions. If you put in the wrong address you will need to request your order be cancelled and you will need to place a new order with the correct address. There will be a 5% inconvenience fee because we are charged for refunds. EFFECTIVE 4/6/20 WE DO NOT COMBINE WITH PRIOR ORDERS TO SAVE ON SHIPPING! NO EXCEPTIONS, UNLESS BOTH ORDERS ARE PLACED ON THE SAME DATE!

WE WILL NOT REPLY TO FACEBOOK MESSAGES concerning shipping etas, adding to orders, editing orders, needing mockups, anything else, etc.
All of that MUST be requested through this form.
Allow 24 BUSINESS HOURS for a reponse!!

*RETURNS & CANCELLATION POLICY: We have an ALL SALES FINAL POLICY.
To offer the best prices, we are unable to accept returns/exchanges at the current time. If there is an issue with your order, please contact us ASAP so we can resolve it for you.
Damaged or missing items items can be exchanged if done so within 3 business days of delivery of the package. No refunds will be issued. If items are out of stock, store credit will be given. Photos are required as proof of damage. info@revelyouapparel@hotmail.com
If you contact us outside of the 3 business days you void any replacement or store credit.

LOST OR DAMAGED PACKAGES:
We offer Route insurance on all order. Route insurance will automatically apply to your order. This protects you in the event that your package is damaged or lost by the postal service. IF YOU REMOVE ROUTE INSURANCE FROM YOUR ORDER WE WILL NOT ASSIST YOU IN FILING ANY CLAIMS and it will be YOUR RESPONSIBILITY TO TAKE IT UP WITH YOUR LOCAL POST OFFICE. Refunds or store credit WILL NOT BE ISSUED!

How to Press Screen Print Transfers:

Thank you for your purchase!! Below are instructions. If you have any questions, feel free to email us at revelyouapparel@hotmail.com

Screen Print Transfer Instructions:
We do not recommend using Teflon Bonnets or Teflon sheets which are placed on or around the heating platen. Teflon between the heating platen can cause the transfer to be applied below the stated temperature on your digital or mechanical thermometer by as much as 30°F. Using a Teflon sheet voids our replacement warranty because the transfers will fail due to improper application. Use Medium to high pressure. We recommend that you use a commercial heat press machine which is able to generate a minimum of 60 PSI.

Heat press to the temperature indicated on your instructions. Prepress shirt or material to remove moisture.

Center transfer, press for 5-7 seconds. Hot peel gently.
If transfer has issues sticking, press 2-3 more seconds.
MUST HAVE A HEAT PRESS, THESE WILL NOT WORK WITH HOME IRON OR EASY PRESS.


TIPS AND WASHING INSTRUCTIONS for garments pressed with SCREEN PRINT TRANSFERS:
Our transfers are printed with Plastisol inks which are screen printed on to a special release paper. It’s important to understand that when applying the transfer it is critical the application instructions are followed exactly.

IMPORTANT FACTORS INCLUDE:

  • Dwell Time
  • Application Temperature
  • Machine Pressure
Once you apply your transfer with the correct time, temperature and pressure, we recommend you Do Not Wash your garment for at least 24 - 48 hours. This allows the ink to completely bond and cure before any laundry detergents break down the ink.
We recommend you machine wash your garment in cold or warm water inside out.
  • Tumble Dry in low heat.
  • Do not use Chlorine Bleach or Liquid Softener
  • Do not Iron over the decoration

 

 

DROP SHIP TERMS:

Drop shipping, allows RevelYOU Design Co to fulfill orders to customers on your behalf. If you intend to fulfill orders using drop shipping, you must always:

1. Change the shipping address to reflect your customers address. We can't edit or cancel any orders if you do not do this.

2. Make sure that you click "Drop Ship" on the product page, so that the fee is processed properly. The fee is $2.00. This covers our time and material. 

3. Each one of your customers must be a separate order. You cannot combine your orders into one. You must place and check out for each individual drop ship order and address.

4. ALL DROP SHIP SALES ARE FINAL!

Please contact us if you have any questions!