Policies & Information
Preorder items and instock items are both sold here. If combined in an order, we will hold all instock items until the entire order can be fulfilled and is ready to ship!
Garments with graphics should be washed on cold, inside out and hung to dry.
No Bleach. No Liquid Softener. No ironing. *Hand washing is preferred.
WE WILL NOT REPLY TO FACEBOOK MESSAGES concerning shipping etas, adding to orders, editing orders, needing mockups, anything else, etc.
All of that MUST be requested through this form.
Allow 24 BUSINESS HOURS for a reponse!!
To offer the best prices, we are unable to accept returns/exchanges at the current time. If there is an issue with your order, please contact us ASAP so we can resolve it for you.
If you contact us outside of the 3 business days you void any replacement or store credit.
LOST OR DAMAGED PACKAGES:
We offer Route insurance on all order. Route insurance will automatically apply to your order. This protects you in the event that your package is damaged or lost by the postal service. IF YOU REMOVE ROUTE INSURANCE FROM YOUR ORDER WE WILL NOT ASSIST YOU IN FILING ANY CLAIMS and it will be YOUR RESPONSIBILITY TO TAKE IT UP WITH YOUR LOCAL POST OFFICE. Refunds or store credit WILL NOT BE ISSUED!
Thank you for your purchase!! Below are instructions. If you have any questions, feel free to email us at firstname.lastname@example.org
We do not recommend using Teflon Bonnets or Teflon sheets which are placed on or around the heating platen. Teflon between the heating platen can cause the transfer to be applied below the stated temperature on your digital or mechanical thermometer by as much as 30°F. Using a Teflon sheet voids our replacement warranty because the transfers will fail due to improper application. Use Medium to high pressure. We recommend that you use a commercial heat press machine which is able to generate a minimum of 60 PSI.
Center transfer, press for 5-7 seconds. Hot peel gently.
If transfer has issues sticking, press 2-3 more seconds.
TIPS AND WASHING INSTRUCTIONS for garments pressed with SCREEN PRINT TRANSFERS:
IMPORTANT FACTORS INCLUDE:
- Dwell Time
- Application Temperature
- Machine Pressure
- Tumble Dry in low heat.
- Do not use Chlorine Bleach or Liquid Softener
- Do not Iron over the decoration
DROP SHIP TERMS:
Drop shipping, allows RevelYOU Design Co to fulfill orders to customers on your behalf. If you intend to fulfill orders using drop shipping, you must always:
1. Change the shipping address to reflect your customers address. We can't edit or cancel any orders if you do not do this.
2. Make sure that you click "Drop Ship" on the product page, so that the fee is processed properly. The fee is $2.00. This covers our time and material.
3. Each one of your customers must be a separate order. You cannot combine your orders into one. You must place and check out for each individual drop ship order and address.
4. ALL DROP SHIP SALES ARE FINAL!
Please contact us if you have any questions!